Policies and Procedures

Telford and Wrekin SENDIASS are a project of Telford and Wrekin CVS.

 

Please click on the links below to view our Policies and Procedures

If you are unhappy with any aspect of the service being provided, or if you have any general concerns please contact the IASS Service Manager who will discuss with you how we can resolve the issue. 

 

This will be investigated and a reply given in writing within 14 days. 

 

If you are not satisfied with the response you are welcome to pursue your complaint through the CVS Complaints procedures. 

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